FAQ
Check out our Frequently Asked Questions below. If you still need help please Contact Us.
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What are Peekaboo Bamboo products made of?
Peekaboo Bamboo products are made from a perfect blend of 95% Bamboo Viscose and 5% Spandex.
Our earlier collections (Rocky, Lil' Lumberjack and Lullaby) are 200 GSM, and all other collections are 250 GSM.
Our products are OEKO-TEX® certified, and are made with YKK zippers.
To learn more about the benefits of bamboo fabric, please see our Why Bamboo page.
If you have any other questons, please don't hesitate to Contact Us.
Where can I buy Peekaboo Bamboo products?
Peekaboo Bamboo products are currently available for purchase online, at peekaboobamboo.ca and at select community markets and trade shows. For more information, you can keep up to date by following our Instagram and Facebook, or Contact Us with ay questions.
If you are a retailer interested in wholesale options, please drop us an email at info@peekaboobamboo.ca.
How can I find the right size?
Finding the right fit is never easy. You can find the measurements of all our products in our Size Guide.
If anything is unclear, please Contact Us.
How should I care for my Peekaboo Bamboo products?
If you want to get the most out of your Peekaboo Bamboo products, please follow our detailed Care Instructions.
If you have any questions, please Contact Us.
Does Peekaboo Bamboo adhere to official children's sleepwear safety standards?
Peekaboo Bamboo follows Canada's Children's Sleepwear Regulations, under the Canada Consumer Product Safety Act. Our products follow strict sizing guidelines and undergo vigorous testing.
If you have any questions, please Contact Us.
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Where does Peekaboo Bamboo ship to?
Peekaboo Bamboo ships worldwide.
For more information, you can check out our Shipping Policy, or Contact Us with any questions.
How long does shipping take?
For shipping within the U.S. and Canada:
Orders are generally shipped out within 2-5 business days using Canada Post or UPS.
Delivery timing estimates for your order will be calculated and displayed at checkout.
Letter Mail
If the $5.00 letter mail shipping option is chosen, please note it will be sent UNTRACKED and once shipped, Peekaboo Bamboo is not responsible for lost, delayed, or damaged letter mail packages. A maximum of 1 item may be sent letter mail.
For international shipping:
Shipping timing estimates for your order will be calculated and displayed at checkout.
For more information, you can check out our Shipping Policy, or Contact Us with any questions.
How much does shipping cost?
For shipping within the U.S. and Canada:
A flat rate shipping fee of $12.99 CAD applies to orders under $100 CAD shipping to locations within Canada. Shipping is free for orders over $100 CAD.
A flat rate shipping fee of $10.99 USD applies to orders under $75 USD shipping to locations within the U.S. Shipping is free for orders over $75 USD.
For international shipping:
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Peekaboo Bamboo is not responsible for these charges if they are applied and are your responsibility as the customer.
For more information, you can check out our Shipping Policy, or Contact Us with any questions.
How do I return an item?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For more info see our Refund Policy, or Contact Us.
Can I exchange my purchase for a different item?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
For more info see our Refund Policy, or Contact Us.
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How can I contact Peekaboo Bamboo customer service?
You can write to us anytime at info@peekaboobamboo.ca, or through our Contact Us page.